Effective Date: February 23, 2026
Last Updated: February 23, 2026
Prints Basket (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the responsible handling of your personal information. This Privacy Policy explains what data we collect, how we use it, how it is shared, and the rights available to you under applicable privacy laws in the United States and Canada, including standards required by Microsoft Advertising and Google Ads.
1. Data Controller Information
Company: Prints Basket
Address: 95 Broadacre Dr, Kitchener, ON N2R 0S5, Canada
Contact: support@printsbasket.com
We encourage you to read this Privacy Policy carefully to understand how your information is managed.
2. Information We Collect
We only collect the information necessary to operate our online store, process orders, provide support, and maintain website security.
2.1 Personal Information You Provide
We may collect the following data when you interact with our website:
Name
Email address
Phone number
Billing and shipping addresses
Order and transaction information
Account login details (if applicable)
Customer support messages
Communication preferences
Payment Information:
We do not store full credit card details. Payments are processed securely through PCI DSS–compliant third-party payment processors.
2.2 Information Collected Automatically
When you browse our website, we may collect:
IP address
Browser type and version
Device type and operating system
Essential system logs for security
Session information for cart and checkout
Basic device metrics (screen resolution, OS)
We do not use third-party analytics platforms or tracking scripts (such as Google Analytics, behavioral tracking, or advertising cookies).
3. How We Use Your Information
We use collected information strictly for legitimate and operational purposes:
3.1 Essential E-Commerce Operations
Processing and fulfilling orders
Handling secure payments
Shipping and delivery coordination
Sending order confirmations and essential notifications
3.2 Customer Service & Support
Responding to inquiries
Assisting with returns, exchanges, and product questions
Providing order-related updates
3.3 Security, Fraud Prevention & Compliance
Protecting website integrity
Detecting suspicious or fraudulent activity
Meeting legal, regulatory, or tax obligations
3.4 Website Performance & Improvement
Maintaining site functionality
Enhancing checkout and customer experience
Supporting essential features
Legal Basis: Contract fulfillment, legitimate business interest, legal compliance, and consent (where required).
4. Information Sharing
Prints Basket does not sell, rent, or trade your personal information.
We only share data when necessary to operate our services.
4.1 Trusted Service Providers
Your data may be shared with vetted partners who support:
Payment processing
Order fulfillment
Shipping and logistics
Website hosting
Cybersecurity services
Customer support systems
These providers must:
Use your data only as instructed
Maintain strict confidentiality
Follow industry-standard security practices
4.2 Legal Obligations
We may disclose your information when legally required by:
Government authorities
Court orders
Applicable regulations
4.3 Business Transfers
If Prints Basket undergoes a merger, acquisition, or restructuring, customer information may be transferred as part of the transaction. We will notify users if such changes occur.
4.4 With Your Consent
We may share information only when you provide explicit, informed consent for a specific purpose.
5. Cookies & Tracking Technologies
Prints Basket uses only essential cookies, including:
Cart and checkout functionality cookies
User preference cookies (language, region)
Security and session cookies
We do not use:
Advertising or behavioral tracking cookies
Cross-site tracking technologies
Third-party marketing pixels
Analytics tools such as Google Analytics
You may disable cookies via your browser settings; however, essential features like checkout may not function correctly.
6. Your Privacy Rights
Depending on your location, you may have rights under laws including CCPA/CPRA (California), PIPEDA (Canada), and other U.S. state privacy-laws.
Your rights include:
Right to access personal data
Right to correct inaccurate information
Right to request deletion (subject to legal retention)
Right to restrict or object to certain processing
Right to data portability
Right to withdraw consent (where applicable)
To exercise any of these rights, contact:
📧 support@printsbasket.com
We respond to verified requests within 30 days.
7. Opt-Out Options
Email Communications
You may unsubscribe from non-essential emails by:
Clicking “Unsubscribe” in any message
Updating your account preferences
Emailing us directly
Transactional emails (order confirmations, shipping updates) will still be sent when necessary.
8. Data Retention
We retain personal information only for the time needed to:
Process and fulfill orders
Maintain accounts
Provide customer support
Meet legal obligations
Prevent fraud and misuse
When data is no longer required, it is securely deleted or anonymized.
9. Data Security
We apply industry-standard security safeguards to protect your information, including:
HTTPS/TLS encryption
Secure server environment
Firewalls and intrusion monitoring
Role-based access controls
Regular security audits
PCI DSS–compliant payment gateways
No online system is 100% risk-free, but we take all reasonable measures to safeguard your data.
Your Responsibilities:
Use strong passwords, protect your login details, and notify us of any suspicious activity.
10. Third-Party Links
Our website may contain links to third-party sites.
Prints Basket is not responsible for the privacy practices, content, or security of those external websites.
We recommend reviewing their privacy policies before providing personal information.
11. Children’s Privacy
We do not knowingly collect personal information from children under age 13.
If you believe a child has submitted information, contact us immediately so we can remove it.
12. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in laws or our practices.
Any updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us About Privacy
If you have questions or want to exercise your rights, contact us:
📧 Email: support@printsbasket.com
📍 Address: 95 Broadacre Dr, Kitchener, ON N2R 0S5, Canada
We will respond promptly and assist you with any privacy-related concerns.