Please read these terms carefully before using our services.
Last Updated: January 21, 2026
Agreement to Terms
By accessing or using Prints Basket, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. These terms govern your use of our website, products, and customer support services. If you do not agree with any part of these terms, you must discontinue use of our website immediately.
Prints Basket operates as an independent online retailer. All purchases made through our website are subject to the terms outlined below.
- Definitions and Interpretation
For clarity and consistency, the following definitions apply:
- “Company”, “we”, “us”, or “our” refers to Prints Basket.
- “User”, “Customer”, “you”, or “your” refers to any individual who accesses or uses our website or purchases products.
- “Products” refers to printers, ink, toner, paper, and related accessories offered on our website.
- “Services” refers to e-commerce features, customer support, order processing, and website functionality.
- “Content” refers to all text, images, graphics, logos, product details, and other materials on our website.
- “Personal Data” refers to information that identifies or can identify you personally.
- Use of Website
You agree to use our website for lawful purposes only. By using our services, you confirm that you will:
- Comply with all applicable laws and these Terms & Conditions
- Provide accurate, complete, and truthful information during checkout or account registration
- Maintain the confidentiality of your account credentials
- Use the website in a way that does not disrupt its functionality or security
- Respect all intellectual property rights displayed on the site
Prohibited Activities
You may not:
- Engage in fraudulent, deceptive, or misleading activity
- Attempt to gain unauthorized access to our systems or data
- Upload or distribute harmful code, malware, or scripts
- Interfere with website operation or security
- Misuse product information or content displayed on the website
- Product Information and Availability
We strive to provide accurate and up-to-date product information. However:
- Product descriptions, specifications, images, and pricing may contain minor inaccuracies
- Availability depends on stock levels and supplier inventory
- Prices may change due to market conditions or promotional periods
- Manufacturers may update product packaging or specifications without notice
- Purchase quantities may be limited to prevent misuse or bulk purchasing
We make reasonable efforts to ensure accuracy but cannot guarantee that all information is always complete or error-free.
- Orders and Payment
By placing an order with Prints Basket, you agree to the following:
- All orders are subject to acceptance and product availability
- We may cancel or refuse an order for any reason, including suspected fraud or incorrect information
- Payments must be successfully processed before shipment
- You are responsible for providing accurate billing and shipping details
- Prices are displayed in the applicable regional currency (United States or Canada)
- Taxes, shipping charges, and fees may apply based on your location
If an order is canceled after payment, a full refund will be issued.
- Shipping and Delivery
We aim to deliver your order promptly; however:
- Delivery times are estimates and may vary due to location, carrier delays, or product availability
- Risk of loss transfers to the customer once the order is handed to the shipping carrier
- You are responsible for ensuring a safe and accessible delivery location
- Additional fees may apply for remote addresses or special delivery requirements
- International shipments (if applicable) may incur customs fees or import taxes
Full shipping details are available in our Shipping Policy (if applicable).
- Returns and Refunds
Returns and exchanges are governed by our Return & Exchange Policy. Key terms include:
- Returns must be initiated within 30 days of delivery
- Items must be unopened and in original packaging unless defective
- Certain items may be non-returnable due to hygiene, safety, or customization
- Refunds are issued after inspection and processed to the original payment method
- Return shipping labels are provided for approved return requests
Please refer to our full Return Policy for complete details.
- Intellectual Property Rights
All website content—including images, product data, design elements, trademarks, and logos—belongs to Prints Basket or its respective owners.
You agree not to:
- Copy, reproduce, or redistribute website content
- Use product images or text for unauthorized commercial purposes
- Claim ownership of logos or trademarks belonging to third-party manufacturers
All trademarks displayed are owned by their respective trademark holders and used for identification purposes only.
- Limitation of Liability
To the fullest extent permitted by law, Prints Basket is not liable for:
- Indirect, incidental, or consequential damages
- Loss of data, loss of profits, or business interruptions
- Damages arising from misuse of products or incorrect installation
- Delays caused by carriers, suppliers, or external service providers
Our total liability for any claim shall not exceed the amount you paid for the products purchased.
- Governing Law
These Terms & Conditions are governed by the laws of:
- United States for U.S. customers
- Canada for Canadian customers
Any disputes shall be handled in the jurisdiction applicable to the customer’s location.
- Changes to These Terms
Prints Basket reserves the right to modify or update these Terms & Conditions at any time.
Revisions will be posted on this page with an updated Last Updated date.
Continued use of the website after any changes constitutes acceptance of the revised terms.
- Contact Us
If you have questions about these Terms & Conditions, please contact:
📧 Email: support@printsbasket.com
📍 Address: 95 Broadacre Dr, Kitchener, ON N2R 0S5, Canada